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  • Yanmar Tractors
    • 'YM' Series
      • YM1100
      • YM135
      • YM1300
      • YM1301
      • YM140
      • YM1401
      • YM146
      • YM147
      • YM1500
      • YM1502
      • YM1510
      • YM155
      • YM1600
      • YM1601
      • YM1602
      • YM1610
      • YM165
      • YM169
      • YM1700
      • YM1702
      • YM1720
      • YMG1800
      • YM180
      • YM186
      • YM187
      • YM1802
      • YM1810
      • YM1820
      • YM1900
      • YM195
      • YM2000
      • YMG2000
      • YM2001
      • YM2002
      • YM2002
      • YM2010
      • YM2020
      • YM220
      • YM2200
      • YM2202
      • YM2210
      • YM226
      • YM2220
      • YM2301
      • YM2310
      • YM240
      • YM2402
      • YM2420
      • YM250
      • YM2500
      • YM2610
      • YM2620
      • YM2700
      • YM276
      • YM2820
      • YM3000
      • YM3110
      • YM3220
      • YM330
      • YM336
      • YM3810
      • YM4220
      • YM4300
      • GT14
    • 'F" Series
      • F14
      • F15
      • F16
      • F17 / FX17
      • F18 / FX18
      • F20 / FX20
      • F22 / FX22
      • F24 / FX24
      • F26 / FX26
      • F28 / FX28
      • F32 / FX32
      • F42 / FX42
      • F165 / FX165
      • F215 / FX215
      • F255 / FX255
      • KE-2
      • KE-3
      • KE-4
    • CubCadet Yanmars
      • EX450
      • EX2900
      • EX3200
      • SX3100
      • LX410
      • LX450
      • LX490
      • SC2400
      • SC2450
  • Deere Tractors
    • JD650
    • JD750
    • JD850
    • JD950
    • JD1050
    • JD1250
    • JD655
    • JD755
    • JD855
    • JD955
    • JD670
    • JD770
    • JD870
    • JD970
    • JD990
    • JD790
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    • Mower Parts (different site)
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    • 1GM10
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Yanmar Tractors Deere Tractors General Items Marine Engines

'YM' Series

YM1100 YM135 YM1300 YM1301 YM140 YM1401 YM146 YM147 YM1500 YM1502 YM1510 YM155 YM1600 YM1601 YM1602 YM1610 YM165 YM169 YM1700 YM1702 YM1720 YMG1800 YM180 YM186 YM187 YM1802 YM1810 YM1820 YM1900 YM195 YM2000 YMG2000 YM2001 YM2002 YM2002 YM2010 YM2020 YM220 YM2200 YM2202 YM2210 YM226 YM2220 YM2301 YM2310 YM240 YM2402 YM2420 YM250 YM2500 YM2610 YM2620 YM2700 YM276 YM2820 YM3000 YM3110 YM3220 YM330 YM336 YM3810 YM4220 YM4300 GT14

'F" Series

F14 F15 F16 F17 / FX17 F18 / FX18 F20 / FX20 F22 / FX22 F24 / FX24 F26 / FX26 F28 / FX28 F32 / FX32 F42 / FX42 F165 / FX165 F215 / FX215 F255 / FX255 KE-2 KE-3 KE-4

CubCadet Yanmars

EX450 EX2900 EX3200 SX3100 LX410 LX450 LX490 SC2400 SC2450

JD650

JD750

JD850

JD950

JD1050

JD1250

JD655

JD755

JD855

JD955

JD670

JD770

JD870

JD970

JD990

JD790

Manuals

Tiller Tines

Tires & Tubes

3PT Hitch Parts

PTO Parts

Paint & Decals

Electrical Parts

Hydraulic

Seats & Body

Tools & DIY

SALE & CLEARANCE

Mower Parts (different site)

1GM10

2GM20

3GM30

2QM15

2QM20

3QM30

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  • Returns Policy

Returns Policy

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  • Returns Policy

Returns Policy
We appreciate your business and will do our best to keep it. We realize that everyone needs to return things from time to time. You are welcome to send any item back that you do not want for any reason as long as it is in new, unused condition. We do require that you get a RMA (returned merchandise authorization) number before sending back anything. This helps us track returns & expedite your refund. Please email us for this return number. All returns will be subject to the conditions below.


Return Policy.

All returns will be subject to a 10% restocking fee (our competitors charge 25%). This fee is to help us cover three expenses:
1)- Shipping losses that we incurred when we shipped your order. Many companies tack on a $5 to $10 "handling charge" to cover unexpected shipping expenses, the cost of the box, and packing- we do not. We don't think that we should charge every order to help pay for the few times that a customer might need to send something back. This helps keep the average shipping cost much lower than many of our competitors.
2)- Credit card processing fees. Visa, Mastercard, Discover, and PayPal, all charge around 3% to process a credit card plus a fee for each transaction. This means that if you order $100 worth of parts it costs us around $3 just to bill your credit card. We do not usually get that money back if we refund your order.
3)- Labor to process the return. We have had an increase in the "I decided that I didn't need this part after all" returns and had to hire an extra person just to process them & keep track of credits.

Returns for sales older than 30 days will be charged a 15% restocking fee. This charge is higher because, after 30 days, we have re-ordered the parts that you are sending back and we will now have more of those items on our shelves than we need.

Depending on the item, orders older than 60 days may not be accepted or may be subject to a higher restocking fee.

We will charge an additional 15% repacking fee for items that are not returned in the original packaging, in re-sellable condition, or dirty or greasy. If an item is not in its original packaging and does not look new we can no longer sell it as a new part. Please be sure to package your return carefully and insure it if worth over $100!

We will not refund shipping charges for unwanted or incorrectly ordered items.

Electrical Parts can not be returned for a refund if they have installed, hooked up, or used in any way. If an electrical part is defective (not hooked up wrong or abused) we will replace or repair it. Most electrical parts carry a 90 day defect warranty.

Special Order Parts- Our suppliers all charge a 25% restocking fee on all returns. If a part has been specially ordered for you and we have to return it we will will be forced to pass along that charge.

Custom made parts & manuals on CD may not be returned once they have been made.

Defective Parts- If a part is found to be defective we will either repair it or exchange it for a new part at no cost to you.

Used Parts- Many of the used parts that we sell are removed from working assemblies. Because of the cost of the labor involved in removing these parts for you, we can not accept any used parts returns. All used parts will be inspected for wear and damage and will be photographed before shipping to guarantee that they are in good working condition.

Core Deposits / Core Charges- Cores must be in rebuildable condition unless otherwise noted. Cores must be returned within 60 days of purchase in order to get reimbursed.

The parts that we sell are designed to fit the equipment as it was sold by the manufacturer. We are not responsible for any expenses incurred while returning parts that do not fit a tractor that has been modified.

Warranty Information

All of our items carry a manufacturer's defect warranty of 90days unless otherwise specified. Defect warranties do not cover abuse or misuse.

Shipping

All orders are shipped either UPS or USPS. While UPS may be slightly more expensive than the Postal Service, we have found it to be much more reliable. If, for some reason, you can not receive shipments via UPS, please let us know and other arrangements can be made. Any orders returned to us labeled "RETURNED TO SENDER", returned due to an incorrect address, or any order that has an invalid or incorrect address will be charged a $10 UPS "Return To Sender" fee plus the actual shipping cost for the return shipping. Please double check your address before placing the order. If you change your mind and do not want the part do NOT "Return To Sender". Give us a call, get an RMA number and then send it back. It will save you a lot of money.

UPS delivers Monday through Friday. If you need an item delivered to you on Saturday please call us by 11am Central Time on Friday. Saturday delivery is not available in all areas.

From time to time we may offer a free shipping program. These free shipping offers are valid on UPS ground shipments to the continental US (excluding AK, HI, PR) only and do not include truck freight parts, used parts, tiller tines, tires, wheels, weights, or parts that have to be special ordered or shipped from multiple locations. If a part of the order or the complete order is returned you will be charged the actual shipping price for that shipment.

Finally... we really do appreciate your business and will do whatever we can to earn it and keep it. If you have any problems, suggestions, or questions please let us know.

Contact
  • Hoye Tractor Parts Inc
    2099 US Hwy 287 E
    Iowa Park, TX 76367
  • (940)592-0181
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Hoye Tractor Parts Inc

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Yanmar is a registered trademark of YANMAR Co. Ltd. Any appearance of the Yanmar name, Yanmar logo, or Yanmar part numbers are for reference purposes only and does not imply that the part is a genuine Yanmar part.
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